Product: Behind the Craft

Product: Behind the Craft

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Leader Spotlight: Experimentation within an established core product experience, with Laure Marchand
Laure Marchand is Director of Product Management at OfferUp, a digital marketplace connecting local buyers and sellers.
 • Marta Randall
The World’s Safest Driver Isn’t Human. Can Waymo Stop Traffic Deaths? | Chinmay Jain, Dir. Product
From YouTube to Waymo, Chinmay Jain explains how building a product that bets lives on AI forces you to rethink evaluation, unlearn misleading metrics…
 • Jeff Wharton
Leader Spotlight: Growing and scaling resilient teams, with Alyssa Zeisler
Alyssa Zeisler is General Manager of Beacon, a streaming service by Critical Role.
 • Jessica Srinivas
Leader Spotlight: Designing experiments for modern buyer behavior, with Laura Laytham
Laura Laytham has 20+ years experience leading end-to-end website rebuilds, platform migrations and growth programs.
 • Marta Randall
Leader Spotlight: Leveraging CX as a decision filter, with Aurelia Pollet
Aurelia Pollet is VP of Customer Experience at CarParts.com.
 • Jessica Srinivas
The Cortisol UI: How We Fix FinServ’s Empathy Problem | Melissa Douros, CPO (Green Dot)
From debt collection to CPO, Melissa Douros explains why financial products should be designed to lower stress, build trust, and replace shame-driven…
 • Jeff Wharton

February 2026

Leader Spotlight: From features to revenue stories, with Anni Yatham
Anni Yatham is a Director of Product Management at Advance Auto Parts and a digital business and growth leader with more than 20 years of experience in…
 • Jessica Srinivas
Leader Spotlight: Designing for trust and impact within constraints, with Sam Choi
Sam Choi is VP of Product Experience and Digital Design at Centene Corporation.
 • Jessica Srinivas
The $500M Lesson from Amazon’s Homepage Redesign | Rahul Chaudhari (ex-Amazon, Kohl’s)
Rahul Chaudhari breaks down how Amazon reclaimed 41% wasted impressions by redesigning their homepage, the third-most visited digital site in the world.
 • Jeff Wharton
Leader Spotlight: How new product functionality re-engages users at checkout, with Sean McAuliffe
Sean McAuliffe is Director of Product Management at Shop Your Way, where he leads checkout payments and credit strategy across online and in-store…
 • Katie Schickel
Smarter AI Models Won't Fix Your Deployment | Maryam Ashoori, VP PM/Eng (IBM, Watsonx)
IBM's Maryam Ashoori breaks down why enterprise AI success depends less on smarter models and more on governance, architecture, and designing for agents…
 • Jeff Wharton
Leader Spotlight: Building a culture-first digital transformation, with Dani Tumbusch
Dani Tumbusch is Chief Technology Officer at Alamo Drafthouse Cinema, where she’s led a full-stack modernization effort — rebuilding the guest…
 • Katie Schickel
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